Users then contact their Adobe Trusted Agent or comply with local help desk / ticket processes to request an install.

Instructions on how to contact their Adobe 'Trusted Agent.'

Once the request from the CHESS License Tracker System is approved, users will be notified via email with.

The user's CHESS LTS request then proceeds through a workflow process via the requestors unit/command G-6 and G-8 then to Army for final review and approval.

Users apply for a subscription to their required Adobe JELA product via theĪrmy CHESS License Tracker System (LTS).

Joint Enterprise License Agreement Army Authorized Products / Process License Process: Please contact us at or (877) 992-3623 with additional questions and/or support. The “Desktop Product Renewals and Installations” link in the “Install Guides” tab includes written instructions for how to update apps to the current FRL licensing method, as well as instructions to apply license files to already installed products. If you already have Adobe FRL (offline) applications installed and you see messaging for expired licenses or sign-in prompts, please use the current LICENSE FILE(S) from the “license files” drop-down to update your licensing. *** The JELA contract has renewed for the 2023 PoP.

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